Frequently asked Questions 

Frequently asked questions

Have questions about custom apparel orders? Here are a few of the most common ones

here are the answers to our customers most asked questions...

WHAT IS YOUR STANDARD TURNAROUND TIME?

Fabric variations and computer screen settings may cause slight differences between the colors on your screen and the final product. Please provide pantone color if you need exact color matching.

WILL THE PRINT COLORS BE EXACT?

Uniformity provides all products that are meant to withstand the process of printing. If we do not have access to a specific item, you may supply it.
• Printing on customer-supplied items come with higher costs
• Uniformity is not responsible for replacing items damaged during production. *Cheap fleece does not like heat.
• You must supply 2 extra pieces  for incidentals

CAN I SUPPLY MY OWN ITEMS?

Once the design is approved and invoice paid, your order moves directly into production. Please review carefully, as Uniformity is not responsible for errors after final approval.

WHAT HAPPENS AFTER I APPROVE MY DESIGN?

Each order includes 15 minutes of design time. Additional design work is billed at $50 per hour.

IS DESIGN INCLUDED?

Uniformity owns the art we create for all projects. If you would like the design to use for outside use, it can be purchased.

CAN I HAVE THE ARTWORK?

If artwork is created but does not move forward to printing, a $30 artwork fee will be invoiced to you.

WHAT IS AN INCOMPLETE ORDER FEE?

Still have questions?
Contact us and we’re happy to help.


Still have questions?
Contact us and we’re happy to help.


Our standard turnaround time for orders is 2-3 weeks from the date of final design approval and invoice payment. Rush orders available for additional cost if schedule permits.

WHAT IS YOUR STANDARD TURNAROUND TIME?

Our standard turnaround time for orders is 2-3 weeks from the date of final design approval and invoice payment. Rush orders available for additional cost if schedule permits.

WILL THE PRINT COLORS BE EXACT?

Fabric variations and computer screen settings may cause slight differences between the colors on your screen and the final product. Please provide pantone color if you need exact color matching.

CAN I SUPPLY MY OWN ITEMS?

Uniformity provides all products that are meant to withstand the process of printing. If we do not have access to a specific item, you may supply it.
• Printing on customer-supplied items come with higher costs
• Uniformity is not responsible for replacing items damaged during production. *Cheap fleece does not like heat.
• You must supply 2 extra pieces for incidentals

WHAT HAPPENS AFTER I APPROVE MY DESIGN?

Once the design is approved and invoice paid, your order moves directly into production. Please review carefully, as Uniformity is not responsible for errors after final approval.

IS DESIGN INCLUDED?

Each order includes 15 minutes of design time. Additional design work is billed at $50 per hour.

CAN I HAVE THE ARTWORK?

Uniformity owns the art we create for all projects. If you would like the design to use for outside use, it can be purchased.

WHAT IS AN INCOMPLETE ORDER FEE?

If artwork is created but does not move forward to printing, a $30 artwork fee will be invoiced to you.

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